Edge 2 Edge UK Ltd Terms & Conditions
These terms and conditions form an integral part of your hire contract with Edge2Edge UK Limited trading as Edge 2 Edge hereinafter referred to as the “Company”. Company
registered number 5824861. Registered Office:- 115 Kingston Road, Leatherhead,
Surrey KT22 7SU. VAT No. 880 0575 23.
Definitions
The “Hirer” is the person whose name & address appears at the top of the hire contract of which these terms and conditions form a part. The hirer must be at least 18 years old.
The Hirer accepts full legal liability for all the equipment listed on the hire contract(s)
irrespective of whether the equipment is for the Hirer’s personal use, or that of another member of his/her party, booking under the same contract booking number.
“Equipment” includes skis, bindings, ski boots, ski poles, snowblades, snowboards,
snowboard boots and bindings, clothing, ski, snowboard & boot bags, snow chains, roof racks and roof boxes & any other item(s) hired by the Hirer from the Company. The Hire Period is the date from which the equipment is collected\received by the hirer from the Company or it’s agents, until the date that the hirer is due to return the equipment.Both these dates are clearly stated on the hire contract.
Conditions of Hire
1. You must bring this form with you to collect your equipment, together with a satisfactory form of identification, e.g. passport. The Company reserves the right not to hand over any equipment if the Hirer cannot properly identify himself\herself. In these circumstances no refund will be given.
2. The Hirer accepts full personal liability for the equipment from the time he\she receives it from a member of the Company’s staff or agents, until it is returned to the Company at the end of the hire period. The Hirer is protected against accidental damage to skis,snowboards, bindings and boots under the Company’s Standard Cover Scheme. However,
to obtain cover for loss or theft of equipment, hirers are advised to purchase Gold Cover.(See paragraph 6 below). Furthermore, damage, loss or theft of hire clothing, vehicle roof racks, roof boxes and car chains are not covered under Standard Cover.
The Company reserves the right to charge the hirer the full replacement cost of such equipment in the event that it becomes damaged, lost or stolen during the period of hire, or until it has been returned to the Company.
The replacement costs are as follows:
Skis: - Premium & Premium Plus skis £250, Prestige skis £400, VIP skis £500.
Snowblades £200. Premium Snowboards £250, Prestige Snowboards £500 (see also paragraph 6). Junior skis £80, Junior Performance skis £140. Boots: - Premium Ski &Snowboard Boots £80, Prestige and VIP Ski & Snowboard Boots £150. Junior Boots £30. Junior Performance Boots £60. Other equipment:- Ski Poles £10, Ski & Snowboard Bags £20, Boot Bags £10, Roof Racks £60, Standard Car Chains £50, Performance
Chains £80, Prestige Chains £120, Roof Boxes £300, Adult Premium Clothing £100 per
item, Children’s Clothing £50 per item, Child’s One-Piece suit £70. Helmets £30 per item.
Altering Equipment – (This does not apply to the re-adjustment of bindings, nor the normal wear and tear of the equipment during use). The fabric of the Company’s equipment must not be altered in any way without the prior consent of the Company.
This includes the stretching and permanent alteration to the liners or shells of ski or snowboard boots and the re-drilling of binding holes in skis or snowboards. The Hirer will be liable to the Company for the replacement cost of the equipment, (see paragraph “2” above), in the event that such alterations are made.
3. Collecting Equipment. The Hirer or his\her agent will sign a receipt for the equipment on collection. By signing, the Hirer or his\her agent acknowledges that they have inspected the equipment & confirms that it is the equipment ordered & that it is in satisfactory working order and condition.
4. Amendments. The company will allow the hirer to change the details once free of charge after you have completed your booking, subject to the equipment still being available. The company will not accept and changes 7 days prior to your departure. All amendments must be in writing and sent by post, fax or e-mail to the Company. Any subsequent amendments will be charged at £10 per amendment.
5. Cancellations. If the booking was made by Telephone or the Internet then the Hirer may cancel the contract up to ten days after the contract was made and will receive a full refund of monies paid, provided that the cancellation is in writing and sent by post, fax or e-mail to the Company. Where the equipment has already been dispatched by carrier or to the location the hirer is due to pick up, then the Hirer will be liable for the costs of the dispatch and return of the goods. In such circumstances, the equipment must be returned unused to the Company, and within seven days of its receipt, or normal hire charges will apply.
Fees: If the Hirer has visited any of the Companies premises and arranged their booking or the cancellation is 10 days after the booking was made over the telephone or Internet, the cancellation must be in writing and sent by post, fax or e-mail to the Company. The following charges will apply:
a) No refunds will be made for cancellations made within seven days from the commencement of the hire period.
b) Cancellations made between 8 to 20 days before departure are subject to a fee 20% of the value of the hire contract, (subject to a minimum charge of £10).
c) Cancellations made 20 days or more, before the commencement of the hirer period are subject to an administration charge of £10.
6. Standard Cover (Damage to Equipment & Boot Comfort). In the event that the hirer finds the boots to be uncomfortable, or the hirer’s skis, snowboard(s) or boots either suffer damage, (other than willful damage by the Hirer, or on his/her behalf by a third party), then the Hirer may re-hire alternative equipment from a local hire shop in the resort. On production of a clearly written receipt, evidencing such re-hire, together with the name address & telephone number of the hire shop, the Company will refund the Hirer on the following basis:
a) The refund calculation is based strictly on the hire charges paid originally to the Company and not those charged by the resort shop.
b) The Hirer will only be charged for the number of days that they actually used the Company’s equipment up to the date of re-hire in the resort, calculated as a percentage of the total number of days specified in the hire contract.
c) Note that Standard Cover only relates to the re-hire of skis, snowboards, bindings and boots. Standard and Gold cover does not entitle the hirer to purchase alternative equipment. Standard and Gold Cover does not apply to vehicle roof racks, roof boxes or car chains.
Gold Cover (Damage & Loss\Theft of Equipment & Extended Boot Comfort Guarantee) In the event that the Hirer finds the hired boots to be uncomfortable, or the hired skis, snowboard(s),boots or clothing suffer damage, (as defined in Standard Cover above), or this equipment becomes lost or stolen then, subject to the following conditions, the Hirer may re-hire from a local hire shop in the resort and the Company will refund to the hirer the charges levied by the resort shop provided that:-
a) The Hirer must provide the Company with a clearly written receipt (see Standard Cover above for details), evidencing re-hire in the resort.
b) In the case of lost or stolen equipment an official police report must also be provided. Where this is not possible, a written report must be obtained from the hirer’s tour operator’s representative detailing the circumstances of the loss and stating why the police have refused to issue a report.
c) The equipment that the Hirer re-hires in the resort must be of a comparable standard to the equipment originally hired from the Company.
d) Note that a deposit of £250 is taken in respect of all snowboards, and that in the event of loss\theft of a snowboard, the deposit is not recoverable, even when Gold Cover has been taken.
e) Gold cover does not entitle the hirer to purchase alternative equipment, in the event that they are unable to hire it in the resort.
7. It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous hirer. In this event, the Company will use every endeavor to provide the Hirer with equipment of at least the same quality & value as that ordered by the Hirer. Should the Hirer not wish to take the alternative equipment offered, he\she will be entitled to a full refund in respect of the missing equipment. However, the Company accepts no further liability. From time to time, the Company may at its own discretion offer additional benefits to a Hirer in the circumstances detailed in paragraph “6” above.Such offers are normally published in the Company’s current promotional literature and/or on its internet site. Where such offers are made, they will be honoured by the Company. The Company however reserves the right to withdraw such offers at any time and without notice.
8. Returning Equipment Late. Where the Hirer does not return the equipment at the end of the hire period, the Company reserves the right to charge the Hirer at the following daily rate of hire. The daily rate will be calculated as one sixth of the 6 to 12 day rate specified in the Company’s current season’s brochure up to the replacement cost of the equipment, as specified in paragraph “2” above, together with any legal fees or associated recovery costs.
9. It is not the Company’s responsibility to ensure that the equipment is put on the correct carrier after the hirer has collected it from the Company. The Company accepts no liability for any charges levied by tour operators, airlines, or other organisations, for the carriage of equipment.
10. Bindings:- The Company’s technicians set bindings strictly in accordance with the manufacturer’s recommendations. If the hirer wishes an alternative binding setting from that recommended by the manufacturer, then he/she accepts full liability for any accident arising from such alteration. It is the Hirer’s responsibility to ensure that the binding settings remain correctly adjusted before using the equipment. If you are not sure what settings your bindings should be set at, please ask the Company’s staff, or ask a qualified technician in a resort shop. You should not attempt to alter ski bindings yourself.
11. Roof Boxes. Roof Rack & Car Chains:- It is the Hirer’s responsibility to ensure that these items are correctly fitted to the appropriate vehicle & remain properly fitted during the period of hire. Where members of the Company’s staff assist the Hirer with fitting such equipment to a vehicle, this will be entirely at the Hirer’s risk and the Company accepts no liability for any damage caused either to the vehicle or third parties as a result of fitting such equipment. Clients who are unfamiliar with how to fit snowchains, are strongly advised to practice fitting them before leaving the United Kingdom.
12. Deposits:- The Company reserves the right to demand a deposit from any hirer at any time up to and including the Hirer collecting the equipment from the Company. The amount of such deposit is to be at the absolute discretion of the Company. The Company reserves the right to refuse to hire equipment to any client with whom it does not wish to enter into a contractual relationship. The Company reserves the right to cancel a contract at any time & without notice, whereupon it will refund to the hirer any monies paid. Following such a refund, no further liability will exist between the hirer & the Company.
13. Save as provided in these conditions & to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company will not be liable for any loss, damage or injury caused, directly or indirectly by the equipment or its use. Your statutory rights are not affected.
14. We are registered under the Data Protection Act.
